Primary Care Clinic
Our medical clinic offers Primary Care Services made up of an interdisciplinary team of family physicians, nurse practitioners, nurses, social workers, dietitians, respiratory therapists, footcare nurses, outreach workers and other allied health professionals.
We collaborate to provide medical services to registered clients. Working together, this team responds to factors that impact the health and wellbeing of clients and provide a wrap–around approach to care.
Your doctor or nurse practitioner will do their best to address your medical issues including prescription renewals, referrals, lab test requisitions, periodic health exam…
Your medical appointment: Primary care appointments can be booked in person or virtually; via telephone or video.
Eligibility Criteria
Criteria to be accepted as a client at the Medical Clinic:
- Living in catchment
- OHIP coverage or Interim Federal Health coverage or non-insured with proof of immigration status
Not eligible/not accepted:
- People with visitor status
- Out of province (not a resident of Ontario)
- International students with UHIP
- Diplomats have their own insurance coverage
- Live outside of SEOCHC catchment area
Hours of Operation
Regular Clinic Hours
Call: 613-737-4809. Calls are not answered from 12:00 to 12:30 every day.
- Monday, Thursday, and Friday: 8:30 a.m. to 5:00 p.m (Phones will be answered until 4:30 pm).
- Tuesday and Wednesday: 8:30 a.m. to 8:00 p.m (Phones will be answered until 7:00 pm).
After-Hours
Telephone on-call service is available for medical advice which cannot wait until the office is next open. You must be a primary care client assigned to a doctor or nurse practitioner.
Call: (613)239-4070
Monday – Friday evening, 5:00 p.m. – 8:00 p.m.
Saturday/Sunday/Holidays, 9:00 am – 5:00 p.m.
- Life-threatening medical emergencies: Call 911
- If you need medical advice and the On-call Centre is not available, please call Tele Health Ontario at 1-(866)797-0000.
- For mental health concerns, please contact the Distress Centre at (613) 238-3311
Location
1355 Bank Street – 6th Floor
