Accessibility

South-East Ottawa Community Health Centre (SEOCHC) welcomes and encourages people living with disabilities to use our programs and services. SEOCHC will provide access to our services for people with disabilities in a way that respects their right to dignity, independence and integration.

SEOCHC strives to provide service to everyone in a welcoming and supportive environment. We will consider the individual needs of people with disabilities in delivering service by:

• Considering individual and special needs when applying SEOCHC’s policies and procedures
• Communicating with people in a way that meets their needs
• Any written information or forms, will be made accessible, by request
• Welcoming feedback and suggestions about services in a variety of formats
• Welcoming accompanying support people
• Offering a range of assistive devices
• Welcoming service animals
• Letting people know if services are not available where possible, for example, if a program is going to be closed or if the website is not available
• Ensuring emergency responses address accessibility
• Training staff and volunteers to provide the best possible service
• Providing a forum for addressing concerns or challenges associated with accessing our services
• Providing opportunities for continuous improvement and regular review of accessibility policies and procedures

If you have any concerns or suggestions around accessibility at South-East Ottawa CHC, please send them to office@seochc.on.ca.